FAQs & Common Issues
When viewing the content list, click + Add Content, and add People.
Or use the + button at the top of the webpage when signed in.
See Directory Profiles.
Edit that person's People item in the content list, or navigate to the profile page and click the edit icon at the top of the webpage.
The Directory page grid is just a View, or automatic display, for individual People items.
See Directory Profiles.
Make sure all required fields are not empty. By default, a Bio tab group is added when creating a new People item. If you do not fill this out, you need to delete the tab group to be able to save.
See Directory Profiles.
Unpublishing or deleting removes content from your live site immediately, but Google and other search engines update on their own schedule—often days or weeks.
For urgent removal of sensitive or outdated information, your department may need to use the search engine’s tools (for example, Google Search Console’s URL removal).
See Deleting for unpublishing vs. deleting and how search indexing behaves.
MSU will be following the WCAG 2.1 AA web standard. Different types of content and media will have different requirements on meeting this standard.
Please refer to Accessibility and web.accessibility.msstate.edu for more guidance.
Ask your site administrator to enable CAS protection on the node. Editors cannot turn CAS on or off or choose the audience from the edit form. Provide the page URL, content type, and whether you need all authenticated MSU users or a narrower group (for example, employees only). The page usually stays Published; visitors are prompted to log in with NetID and Duo before content displays.
Full details: CAS Protected Pages.
Copying and pasting can causes strange formatting, since styling usually is copied along with the raw text. Pasting as-is basically hard-codes the styling directly into the text editor. This can occur especially when copying content from other text editors, documents, or websites.
If you are having this issue, things to try:
- Pasting without formatting by right-clicking or using Control + Shift + V (Windows), Command + Shift + V (macOS)
- Copying text without formatting, if your software supports it.
- Highlight and use the "Remove Format" button in the text editor toolbar, if available.
Paragraphs that feature background images (heroes, section rows, thumbnails, etc) usually have a Display tab to add or change image files and add color overlays.
Section Rows require a Section Type in their Display tab. This determines the overall layout of the row. Visit Section Row Display samples to view the different types of Section Type patterns.